Privacy Policy

Introduction

Wellnatura is committed to protecting the privacy of visitors to our educational website. This Privacy Policy explains how we collect, use, and safeguard information in accordance with Indonesian privacy regulations and international best practices.

This website is an educational resource only. We do not provide medical services, sell products, or offer commercial services.

Information We Collect

Information You Provide

We may collect the following information when you voluntarily provide it:

• Email address when you subscribe to our educational newsletter
• Contact information if you reach out to us with questions

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• IP address for security purposes

How We Use Information

Information collected is used solely for the following purposes:

• To send educational newsletter content to subscribers
• To respond to inquiries and questions
• To maintain and improve website functionality
• To ensure website security
• To understand how visitors use our educational resource

What We Do Not Do

Wellnatura does not:

• Sell, rent, or trade your personal information to third parties
• Use your information for advertising or marketing of products or services
• Track you across other websites
• Collect sensitive health information or medical data
• Share your information with commercial entities
• Use your data for purposes other than those stated in this policy

Cookies and Tracking

Wellnatura uses only essential cookies necessary for basic website functionality. We do not use:

• Advertising cookies
• Third-party tracking cookies
• Social media tracking pixels
• Analytics cookies beyond basic functionality

Essential cookies used include:

• Cookie consent preference storage
• Basic session functionality

For more information, see our Cookie Policy.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Secure server infrastructure
• Limited access to personal information
• Regular security assessments
• Data encryption where appropriate

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Newsletter subscriptions: until you unsubscribe
• Contact inquiries: for a reasonable period to respond and maintain records
• Technical logs: for a limited time for security purposes

Your Rights

Under Indonesian privacy law and international standards, you have the following rights:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Unsubscribe: Opt out of newsletter communications at any time
• Objection: Object to processing of your personal data
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at [email protected].

Newsletter Communications

If you subscribe to our educational newsletter:

• You will receive educational content about nutrition and wellness topics
• You can unsubscribe at any time using the link in each email
• Your email will not be shared with third parties
• We will not send commercial or promotional content

The newsletter form is used only for informational distribution. We do not sell directly.

Third-Party Links

Our website may contain links to external resources for educational purposes. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

This website is intended for general adult audiences. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

International Users

This website is operated from Indonesia. If you access this site from outside Indonesia, please be aware that your information may be transferred to and processed in Indonesia. By using this website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Legal Basis for Processing

We process personal information based on:

• Consent: When you voluntarily provide information or subscribe to our newsletter
• Legitimate Interests: To maintain website security and functionality
• Legal Obligations: To comply with applicable laws and regulations

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

Wellnatura
Jl. Kenanga No. 57
Jakarta 10210, Indonesia
Email: [email protected]
Phone: +62 21 7 89 0 56